Frequently Asked Questions – West Jet Airlines

Question 1: What is West Jet Airlines?

West Jet Airlines is a Canadian low-cost airline that provides scheduled and charter services. It is known for its friendly service and affordable flights. You can book flights, manage your bookings, and get customer support through their website or customer care.

Question 2: How do I book a flight with West Jet Airlines?

To book a flight with West Jet Airlines, you can visit their official website or use their mobile app. Enter your travel details, including origin, destination, travel dates, and number of passengers. Choose the flights that suit your preferences and proceed to payment. You can pay using various methods such as credit card, debit card, or West Jet gift card.

Question 3: Can I change my West Jet flight reservation?

Yes, you can change your West Jet flight reservation. Visit the West Jet Airlines website and go to the “Manage Trips” section. Enter your booking details and choose the flight you wish to change. You may be required to pay a change fee, and any difference in fare will be applicable. Make sure to review the terms and conditions of your booking before making any changes.

Question 4: How do I cancel my West Jet flight?

To cancel your West Jet flight, you can visit their website or contact their customer care. If you cancel within 24 hours of booking, you may be eligible for a full refund. However, cancellation fees may apply for non-refundable tickets. Check the fare rules and terms of your booking for cancellation policies and charges.

Question 5: Can I change the name on my West Jet flight booking?

Yes, it is possible to change the name on your West Jet flight booking. However, there may be restrictions and fees associated with name changes. Contact West Jet customer care or visit their website’s “Manage Trips” section for more information on name change procedures and charges.

Question 6: How do I manage my West Jet flight booking?

You can manage your West Jet flight booking by visiting their official website. Look for the “Manage Trips” or “My Bookings” section and enter your booking details. From there, you can make changes to your flight, add services, choose seats, update personal information, and more.

Question 7: How can I check-in for my West Jet flight?

You can check-in for your West Jet flight through their website or mobile app. Online check-in is available starting 24 hours before the scheduled departure time.

Question 8:How can I get a refund from WestJet Airlines?

If you are looking to get a refund from WestJet Airlines, you can do so by contacting their customer care team. They will guide you through the refund process and let you know about any applicable fees or conditions.

Question 9: What is WestJet’s customer care phone number?

You can reach WestJet’s customer care team at 1 (888) 716-1612. They are available 24/7 to assist you with any inquiries or concerns you may have.

Question 10: What are WestJet’s baggage policies?

WestJet has specific baggage policies that vary depending on the fare type, destination, and membership status. To ensure compliance and avoid any extra fees, it is best to review their baggage policies on their official website or contact their customer care for assistance.

Question 11: Does WestJet offer any frequent flyer program?

Yes, WestJet offers a frequent flyer program called WestJet Rewards. With this program, you can earn WestJet dollars, which can be used for future flights, vacation packages, seat upgrades, and baggage allowances.